Frequently asked questions
Some people asked us some stuff, so we’ve put the answers here, in case
you were thinking the same stuff and were too shy to ask. You’re welcome.
I’ve already got a domain name – can I use it?
Sure. Get in touch and we’ll talk you through how it works.
Do you host my website?
To get the best out of us and your website, we recommend using our robust, super-powered, cloudbased hosting service.
Can I host my website elsewhere?
Of course you can. We can give you your website files once completed to host elsewhere. But to be able to edit your website moving forward it needs to be hosting with us.
Can I add more pages after my website goes live?
Yep, as many as you like. Jusk ask us for a quote.
Can I edit my site on both PCs and Macs?
Yes. All our websites can be edited from any current browser. However, we recommend you update your browser to the most current version.
Do I have to update the website myself?
We’ve made it easy for you to do it yourself, but you don’t have to. If you’d like us to update your site for you, we can do it at our usual hourly artwork rate.
How quickly can I get a website?
It depends on the scale of the website, together with the features you’d
like incorporated. Also, the starting point. If you provide all the text and images digitally, this can reduce the time it takes.
How should I supply text and images to you?
Supplying your images and text to us digitally will help reduce your website
costs. We prefer the text to be in Word format and the images saved as JPEGs or PNGs. We can work with just about any format though, so if you’ve already got them in a different format ask us for advice.
What if I don’t have any text and images?
We can help. Talk to us about what you’d like. We can have content writers help with the copy and we have access to an image library of 47 million stock photos.
How can I find out how my website performs?
We can set up your site for use through Google Analytics which gives you a huge amount of detail with lots of pretty graphs.
I want to sell my products online. Can you help?
Sure. If you’ve got a small range of products or services, we can help you sell them online.
Do I get a proof?
Sure. We’ll build you a live working website to test on all devices before we go live.
How secure is my site?
Your new site will not open to development from outside, unfounded or untrusted sources. Your site will be just fast, responsive HTML – there
is no code to be left unmaintained and no database to be hacked. It’s also housed within our proprietary system. Communication of data to and
from is encrypted all the way from your browser to our servers using
secure TLS HTTPS encryption. This ensures that any personal information can only be seen by you and us.
Do you offer email hosting?
You can keep your emails as they are or if you’d like us to create you a
new email, we can create you a gmail account and link it to your domain.
What if I make changes that I want to revert?
You have as much or as little control as you want when editing your website. We have full revision control so can revert to latest backup should you require.